Yes, Medicare Advantage covers rollator walkers. They fall under the DME (Durable Medical Equipment) benefit, which is included in all Medicare Advantage plans. When your doctor documents the medical need, your plan arranges a rollator through an in-network supplier — typically at no out-of-pocket cost beyond your normal copay.
The process is straightforward, but there are a few things you need to know before you call your plan.
What Is the DME Benefit?
The DME benefit covers medically necessary equipment for home use. Rollators, walkers, canes, wheelchairs, hospital beds, and commodes all fall under this benefit. Medicare Advantage plans are required to cover these items, and in most cases the cost to you is minimal or nothing after your annual deductible.
Original Medicare (Parts A and B) also covers walkers under Part B DME. Medicare Advantage plans must cover at least the same level as Original Medicare, and many cover more.
Does Medicare Advantage Cover a 4-Wheel Rollator Specifically?
Yes. A four-wheel rollator with a seat qualifies as covered DME under Medicare Advantage. To be covered, the rollator must be:
- Ordered or prescribed by your physician as medically necessary
- Purchased from an in-network DME supplier (not any store)
- For use in your home, not exclusively for outdoor recreation
The most common reason a claim is denied is that the member bought the rollator from a store or online retailer without going through an in-network supplier first. Always contact your plan before purchasing.
Rollator vs. Standard Walker: Which Does Medicare Advantage Cover?
Medicare Advantage covers both. A standard walker (no wheels) and a rollator (two or four wheels with a seat) are both covered DME. Your doctor will document which type is appropriate for your mobility needs. If you need a seat for rest breaks during walking, a rollator is typically the prescribed choice.
How to Get a Rollator Covered: Step by Step
Step 1: Get a prescription from your doctor. Tell your doctor you are having difficulty walking or are at fall risk. Ask them to prescribe a rollator walker. They will document the medical necessity in your chart and submit an order to your plan or directly to a DME supplier.
Step 2: Call your plan's Member Services. Call the number on the back of your insurance card. Ask for a list of in-network DME suppliers in your area. Confirm that rollator walkers are covered and ask what your copay will be.
Step 3: Contact an approved DME supplier. Call one of the in-network suppliers your plan provides. They will verify your prescription, confirm your coverage, and arrange delivery or pickup. Most standard rollators can be delivered to your home within 24 to 48 hours.
Step 4: Receive your rollator. The supplier delivers the rollator and typically adjusts the height to fit you. If you have questions about how to use it safely, ask your doctor for a physical therapy referral — one or two PT sessions to learn proper gait technique significantly reduce fall risk.
What If I Already Bought a Rollator and Want Reimbursement?
This is a common situation. Unfortunately, Medicare Advantage generally will not reimburse you for equipment you purchased on your own without prior authorization. The plan requires you to use an in-network supplier. If you have already purchased a rollator and want coverage going forward, ask your plan about future purchases or accessories (like replacement parts).
Can I Get a Rollator After a Hospital Stay?
Yes — and this is actually the easiest time to get one covered. When you are discharged from a hospital or rehab facility, the discharge team can place a DME order before you leave. The rollator is often delivered to your home the same day you are discharged, or waiting for you when you arrive. Ask the discharge coordinator specifically: "Can you put in an order for a rollator walker before I leave?"
Does Medicare Advantage Cover Rollator Accessories?
The rollator itself is typically covered. Accessories like replacement bags, trays, and cup holders are generally not covered under the DME benefit, as they are considered convenience items rather than medically necessary components. These are affordable to purchase on your own.
How Long Can I Keep the Rollator?
Under Medicare rules, walkers provided through the DME benefit are purchased outright (not rented). Once it is delivered to you, it is yours to keep. There is no return requirement.
